Privacy Policy
Last updated: 10/21/2025
1. Introduction
Welcome to BeHub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- ZIP code for service availability
- Payment information (processed securely through Stripe)
- Profile pictures and other optional profile information
Service Provider Information
For service providers, we additionally collect:
- Background check information (via Checkr)
- Business registration details
- Service offerings and availability
- Banking information for payments
Usage Information
We automatically collect certain information when you use our services:
- Location data (with your permission)
- Device information and identifiers
- Log and usage data
- Booking and transaction history
3. How We Use Your Information
We use your information to:
- Facilitate bookings and connect clients with service providers
- Process payments and maintain transaction records
- Verify service provider credentials and conduct background checks
- Send booking confirmations, updates, and notifications
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: When you book a service, we share necessary information with the provider
- Payment Processors: Payment information is processed through Stripe
- Background Check Services: Provider information is shared with Checkr for verification
- Service Providers: Third-party companies that help us operate our platform
- Legal Compliance: When required by law or to protect our rights and safety
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- End-to-end encryption for sensitive transactions
- Secure data storage and transmission protocols
- Regular security audits and assessments
- Role-based access controls
- Multi-factor authentication for service providers
6. Your Privacy Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your information
- Delete your account and associated data
- Opt-out of marketing communications
- Restrict or object to certain data processing
- Data portability (where applicable)
To exercise these rights, please contact us at hello@behub.shop or use the account settings in the app.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After you delete your account, we may retain certain information for legal compliance, dispute resolution, and security purposes.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BeHub LLC
8405 Myrtle Ave
Bowie, MD 20715 US
Email: hello@behub.shop